What comes to mind when you look at your automobile, washing machine, lawn mower, or any other product? For many, it’s the manufacturer’s name attached to that product. And to protect their brand, reputation, and market share, those manufacturers are increasingly diligent about quality. And for an OEM, that includes all Tier 1 and Tier 2 suppliers.
Christopher Kus, Project Engineer and NVH Expert for the Automotive Seating Business Group-NAO of Faurecia explains that consumers rarely differentiate between the system and its components.
“Sub-system and component flaws generally create overall negative feelings toward the system as a whole,” said Kus. “For example, a rattling window, unreliable ventilation fan, or noisy seat motor will result in a reputation for poor quality for the entire vehicle. Consequently, OEMs are increasingly vigilant with supplier quality.”
Faurecia Seating seat systems optimize the comfort and safety of occupants while offering premium quality to its customers. By objectively quantifying quality, Faurecia is meeting and exceeding customer (and end-user) expectations.
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